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Refund Policy

INTRODUCTION

Innovative OHS Training & Consultancy L.L.C will suspend or cancel commencement of a course when a course is not offered at the proposed date, site, or other reasons where it is necessary to cancel the course. In such cases, if delegate accepts, an alternative course will be offered, or a refund will be processed.

COURSE SUSPENSION OR CANCELLATION

We may suspend or cancel a student enrolment for:

Failing to abide by the Code of Conduct.

  •  Compassionate and Compelling circumstances.
  •  Serious student misconduct, including misbehavior.
  •  Breach of course progress requirements of a particular course.
  •  Non-payment of overdue fees including failure to pay an amount that a delegate owed to pay us to undertake or continue the course as stated in the written agreement.
STUDENT-INITIATED DEFERRAL, SUSPENSION OR CANCELLATION

Students may defer commencement of a course, suspend or cancel their enrolment during their course in the following limited circumstances:

  • Compassionate and Compelling circumstances. All supporting documentation must be supplied. No refund would be provided; however, student would be offered alternate course dates as per our Centre training schedule.
  • Student should attend the particular course within 60 days. No refund will be made or alternate course date will be provided after 60 days.
TRAINING REFUND POLICY
  • If the center cancels the course prior to the beginning of the course, then 100% of course fees shall be refunded, or the course will be rescheduled to the next date.
  • If the center cancels the course after the beginning of the course, then the center will reschedule the balance duration of classes or refund the balance fees on a pro-rata basis.
  • If cancellation is asked by the Candidate/ Client prior to the course beginning date. The candidate / Client has to fill the refund form and submit it to the sales executive or Training coordinator for requesting any refund.
  • If the notification of cancellation is made 5 working days before the course start date, then 100% of course fees shall be refunded.
  • If the notification of cancellation is made within 5 working days before the course starts, then only 50% of the course fees shall be refunded.
  • If any cancellation is made after the course start date, then no course fees will be refunded back.
  • After registration, if the Candidate does not show up for the Training without any notice or intimation, the training coordinator will try to contact the Client by telephone. In case of no response from the Candidate by the end date of the course, then his admission shall be automatically cancelled, and any fees collected shall not be refunded back.
  • Any refund claims must be submitted within three months from the date of payment. Any refund claims after three months will not be accepted from the date of payment of any fees.